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Terms, Conditions, Privacy and Returns Policy

OUR COMMITMENT TO YOUR PRIVACY

This site is owned and operated by Nappturality.com. Your privacy on the Internet is of the utmost importance to us. At Nappturality.com we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

INFORMATION NAPPTURALITY.COM GATHERS AND TRACKS

NAPPTURALITY.COM gathers two types of information about users:

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:
  • Information Nappturality.com gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our advertisers and sponsors better understand the demographics of our audience. Because Nappturality.com derives its revenue mainly from sponsorships and advertising, providing such aggregated demographic data is essential to keeping our service free to users. Under no circumstances does Nappturality.com divulge any information about an individual user to a third party.

Nappturality.com Gathers User Information In The Following Processes:

OPTIONAL VOLUNTARY INFORMATION

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. Electronic newsletters policy (Dispatches)

We will offer a free electronic newsletter to users. Nappturality.com gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

2. Message boards/forums policy

Users of the site's Message Boards and Forums must register for these services (both are free of charge) in order to view and post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.

3. "E-mail this to a friend" policy

Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

4. Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Nappturality.com may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

5. Surveys

Nappturality.com may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.

Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Nappturality.com tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Nappturality.com does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Nappturality.com sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Nappturality.com uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION

Nappturality.com uses any information voluntarily given by our users to enhance their experience on our site, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Nappturality.com never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Nappturality.com creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don't track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SHARING OF THE INFORMATION

Nappturality.com uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience's demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

SECURITY

Nappturality.com operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

OPT-OUT POLICY

We give users options wherever necessary and practical. 

  • Opting not to register to receive our electronic newsletters.
  • Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, http://www.networkadvertising.org/managing/opt_out.asp

We  allow third party companies to serve ads and/or collect certain anonymous information when you visit our website. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit www.networkadvertising.org.

Advertising

We partner with Google Adsense and others to serve ads and/or collect certain information when you visit our website.  These companies may use cookies or web beacons to collect non-personally identifiable information during your visit to this website in order to help show advertisements on other websites likely to be more interesting to you. To learn more about this “behavioral advertising” practice or to opt-out of this use of your anonymous information, you can visit google.com.

RETURNS

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you or your customers notice an issue on the products or anything else on the order, please submit a Problem report by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. detailing the circumstances surrounding your return.

If the reurn is accepted we will email you with arrangements to return the product to the warehouse. After receiving and inspecting the garment, we will process a refund into your PayPal account or to you Credit Card or we will advise you the status of the refund request.

All returns are at customer expense. At our discretion we may refund the cost of the return for defective product, incorrect product if valid postal receipts are sent.

You will be required to pay for returns due to your ordering an incorrect size or color. We do not accept returns for buyers remorse or any other frivolous reason.

MEMBERSHIPS

Membership and subscription payments are not refundable.

DISPUTES

We always try first to resolve any disputes arising, directly with the customer. It is important to us to maintain integrity and honesty in all our transactions and we will do our best to help with any problem.

If you open a PayPal or Credit Card dispute without contacting us first to try and resolve a problem, we will reserve the right to ban you from purchasing from us again.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Nappturality.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Data Deletion

Pursuant to Art. 17 of the European General Data Protection Regulation (hereinafter GDPR or EU GDPR), users can exercise the "Right to be Forgotten", requesting the complete erasure of their personal posts previously published on Nappturality.com.

If you wish to exercise your right to be forgotten and to request the complete deletion of your personal posts retained by Nappturality.com please send an email to dee (at) nappturality.com from the email address with which you registered. Include your username in your request. Include the words "DATA DELETION" in the subject field.

Your personal posts will be deleted based on the details provided in your request. Should you notice a non complete erasure due to the usage of pseudonyms or other email addresses, please proceed with a new erasure request specifying such additional information.

If you contributed to Nappturality.com as member, some of your personal information (such as pseudonym, name, birthdate) will be unpublished but retained due to legal reasons as Nappturality.com is a membership website and shall keep the records of its members.

Our intent is to process your request and ensure a complete erasure without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. A completion note will be sent to the email address specified in the request.

 

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